For Samsung Galaxy S10E Soft Gel TPU Clear Transparent Slim Protective Case Cover

How to Return Galaxy S10E Soft Case

To return a Galaxy S10E Soft Case to smartcases.com.au, sign in to your account. Through your email address and password.

After you sign in, you will see the items on your most recent order. Locate the item you want to return. After that, click the Return request link. On the next page, select the item you would like to return. Therefore, click the Continue button. Please tell us the reason. Why your return and then submit the form. Once we receive your request to return the item. One of our customer services advisers will handle the return. Also, tell you where to send the product back to.

Refunds

Once we receive your Galaxy S10E Soft Case, a refund is your right. The way your refund depends on your original payment method. If you paid by credit or debit card, you will get refund to the card-issuing bank. Within seven business days of receipt of the Galaxy S10E Soft Case. Please contact the card-issuing bank with questions. When the credit will be available into your account.

Exchange an item

Item exchanges are subject to product availability of Galaxy S10E Soft Case. If the item is in stock. We will send your item the same day we receive the original order back. And we will inform you. When we sending you the product via email.

FREE & PAID POSTAGE

We have recently launched express post & registered post shipping on its website. Therefore, now customers have more shipping choices. We usually post all items within the same day. If you purchase before 2  pm. Moreover, We maintain strict shipping cut off time. Still, if you need your accessories urgent, you can email us. We will try our best to post your items within the same day. In that case, we suggest you complete the purchase before 4 pm. Moreover, You can always email us after-sale sales service. If you receive the wrong items or not satisfied with the products, please do let us know. We will resolve your issue as soon as possible. Furthermore, We recommend you to keep the original envelope. Just in case if you need to return or exchange the item.