Frequently Asked Questions

This Agreement was last modified on 18th february 2016

Shipping Information

What Shipping Methods Are Available?

Only Paid Post option with a tracking is available.

How Long Will it Take To Get My Package?

Usually it takes -3-8 business days to deliver items within Australia. However, it may take longer time during this pandemic, busy Christmas season & long weekends.

How Do I Track My Order?

All parcels are posted through Australia post. You can track your parcel through the below link:

https://auspost.com.au/mypost/track/#/search

Do I Need A Account To Place Order?

You can either create an account or buy as a guest. However, we encourage you to sign up as a customer so that you can find your order details & also contact us easily with your query.

FAQ Second Version

What Shipping Methods Are Available?

Only Paid Post with a tracking is available.

How Long Will it Take To Get My Package?

Usually it takes -3-8 business days to deliver items within Australia. However, it may take longer time during this pandemic, busy Christmas season & long weekends.

How Do I Track My Order?

All parcels are posted through Australia post. You can track your parcel through the below link:

https://auspost.com.au/mypost/track/#/search

How Do I Place an Order?

You can either create an account or buy as a guest. However, we encourage you to sign up as a customer so that you can find your order details & also contact us easily with your query.

How Should I to Contact if I Have Any Queries?

You can email us on [email protected] Please make sure that your email address is correct. Also let us your order number so that we can assist you asap.

Do I Need an Account to Place an Order?

You can either create an account or buy as a guest. However, we encourage you to sign up as a customer so that you can find your order details & also contact us easily with your query.