Contact Us

[container classname=”Contact_form” overflow=”visible”][one_half content_width=”90%”][contact-form-7 id=”4350″ title=”Contact form 1″][/one_half][one_half][tm_map latitude=”21.182626″ longitude=”72.831674″ map_height=”300px” map_width=”100%”][/tm_map][tm_address title=”Smartcases”  email=”[email protected]” email_link=”mailto:[email protected]” other=”Monday – Friday 10 AM – 8 PM”]PO BOX: 244
PUNCHBOWL, NSW 2196[/tm_address][/one_half][/container]


  1. Hi all
    Placed an order on 3.2.21 wondering when should I expect delivery
    Sandra beckingham

  2. Hi, I placed a order on Friday 12th and paid extra for quick shipping but still haven’t even received a confirmation letter to track my order?
    Please up date me.
    Melissa McDean

  3. I received my case for my tablet and it was put into a DOCUMENT ONLY express post. Consequently it was damaged and I have sent a couple of emails with photos of the damage asking how to return this item. I have heard absolutely NOTHING and there’s no phone number to talk to anyone. I like the case, but not enamoured with the lack of service.

  4. Hi i ordered a case 2 weeks ago, just wondering where it is.

  5. I ordered a phone case from these morons on the 27th March and still no confirmation email??? I googled how to contact them and sent an email requesting confirmation and they ignore me…

    1. Hi,

      We have sent you an email on 31 Mar at 1:05 pm. Kindly check your email. Also, we have sent you an email on March 28, 2021 at 4:31 pm which included the tracking id. I will leave the details down below once again.

      Tracking id : TMP1969000403003729272092


  6. Beware of this site!!!!

  7. Hi, i got the case and tempered glass against order ID [Order #136659] (April 7, 2021). Its not receptive to my touches. i have to press too hard or remove it to use my phone. I sent u guys an email as well. Can u plz assist. Thanks

  8. Hi there,

    I sent you an email on Thursday 15/04 to which nobody cared to reply.

    I am not very pleased with your level of customer service and would write a review about my experience in dealing with you.

    The order you sent me was the wrong one ..-yet- you still charge me via afterpay you keep getting your money and I never even received the right order!!

    Here’s my mobile number: 0401190086 please urgent contact me in order to sort this matter out.

    Waiting for your call or your reply or your refund.

  9. And here’s the email of Thursday 15/04

    Hi Robin

    Unfortunately, the order I received today was suitable for S21 not S21PLUS.

    The mobile case, 2 screen protector, and 3 lens protectors are all the wrong size!

    So you didn’t change the order at all! Despite all communications I wrote to you to warn you it’s a S21Plus NOT S21. You still sent the wrong one. What a shame!

  10. Hi I made or order on the 18/4/2021 I’ve been given no update on my order or even a confirmation email about my order I was wondering where it is and if it has even been sent please contact me on my email address which is [email protected]

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